Payment Policy
For questions or information about products and/or your orders, simply contact us from Monday to Friday from 8:00 am to 5:00 pm.
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Bank slip
Cash payment - It is necessary to generate the payment slip in the amount of the order and make the payment. After clearing and payment identification, the order will be released for shipping.
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Payment of the bank slip can take up to 2 business days.
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PIX
A QR code or pix key is generated that is active for 24 hours for payment. After confirmation of payment via PIX, the order status will be automatically updated to approved. If the amount is not paid within the stipulated period of 24 hours, the status will be automatically updated to cancelled.
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Credit card
Credit card installment in up to 10 interest-free installments.
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Usually purchases are approved - or not - instantly, however, if your order enters Manual Review, it is necessary to wait up to 24 hours for confirmation of payment of the order.
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Your financial information is never shared. Therefore, we do not have access to your credit card information. Plus, our experienced fraud prevention team helps tackle fraud situations before they happen.
